Shipping Policy

When will I get my order?

Usually, it takes 1-3 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:

Standard delivery (FREE)
USA: 2-4 days 
UK: 2-3 days
Europe: 2-5 days
Canada: 4-7 days
Australia: 3-5 days
International: 5-20 days 

Express delivery 
Depents on your exact location, you will see the delivery time at the checkout!

Where will my order ship from?

Im working together with an on-demand order fulfillment company with facilities worldwide! Your order will be either shipped from the Netherlands, UK, USA or Australia depending on your location.

Will I be charged customs for my order?

An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.

My order should be here by now, but I still don't have it. What should I do?

Before getting in touch with me, please help me out by doing the following:
● Check your shipping confirmation email for any mistakes in the delivery address
● Ask your local post office if they have your package
● Stop by your neighbors in case the courier left the package with them
If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with me at contact@illustratedtracks.com with your order number.
If you did find a mistake in your delivery address, I can send you a replacement order.

Last updated: 21.02.2022